01

Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly
When you interact with the Site, we may collect information you choose to provide, such as: your name, email address, phone number if you provide it, billing and shipping information, event registration information, order details, communications or messages you send to us, and any other information you submit through forms, checkout, or email.

B. Transaction and Purchase Information
If you purchase event tickets, merchandise, artwork, or other offerings through the Site, we or our service providers may collect information related to your transaction, such as: items purchased, transaction date and amount, payment status, shipping details, and contact information associated with the transaction.
We do not intend to store your full payment card number on our own servers. Payment information is typically processed by third-party payment processors and e-commerce service providers.

C. Automatically Collected Information
When you visit the Site, certain information may be collected automatically by us or our service providers, such as: IP address, browser type, device type, operating system, referring URL, pages viewed, links clicked, dates and times of visits, approximate location derived from IP address, and cookie and similar technology data.

02

How We Collect Information

We collect information directly from you when you sign up for emails, purchase tickets or products, submit a form, or contact us; automatically through cookies, pixels, analytics tools, server logs, and similar technologies; and from third-party service providers who help us operate the Site, process payments, manage email communications, fulfill orders, or provide analytics.

03

How We Use Information

We may use personal information for the following purposes: to operate and maintain the Site; to provide, manage, and improve our events, products, services, and communications; to process transactions and send confirmations, receipts, shipping updates, or related customer service messages; to respond to inquiries and communicate with you; to send occasional newsletters, updates, invitations, or promotional messages if you sign up to receive them; to understand how visitors use the Site and improve content, design, and functionality; to detect, prevent, and address fraud, misuse, security issues, or technical problems; and to comply with legal obligations and enforce our terms, policies, or other rights.

04

Email Communications

If you subscribe to our mailing list or otherwise opt in to receive communications from us, we may send you occasional emails about events, offerings, news, or updates related to Groundless.

You can unsubscribe at any time by clicking the unsubscribe link in an email or by contacting us at hello@groundless.org.

We may use Squarespace email tools or another email service provider, such as Mailchimp, to manage signups and communications.

05

How We Disclose Information

We may disclose personal information to the following categories of third parties: website and hosting providers including Squarespace; email and communications providers such as Squarespace Email Campaigns or Mailchimp; payment processors and commerce providers that process transactions; order fulfillment, shipping, and operational service providers; analytics and technology providers; professional advisors such as lawyers, accountants, insurers, or auditors; government authorities, regulators, or law enforcement where required by law or to protect rights and safety; and a buyer or successor entity in connection with a merger, sale, financing, restructuring, or transfer of some or all of our business or assets.

We do not sell personal information for money.

We also do not knowingly share personal information for cross-context behavioral advertising in the manner commonly associated with third-party ad networks, unless and until we state otherwise in an updated policy.

06

Cookies and Similar Technologies

The Site may use cookies and similar technologies to keep the Site functioning properly, remember preferences, understand site traffic and usage, support commerce and checkout functions, and improve performance and user experience.

You can adjust your browser settings to block or delete cookies, though some Site features may not function properly if you do so.

07

Analytics

We may use built-in Squarespace analytics or similar website analytics tools to better understand how visitors use the Site, such as which pages are visited and how users navigate the Site.

These tools may use cookies or similar technologies and may collect information such as IP address, browser information, device information, and usage activity.

08

Third-Party Services, Embedded Content, & Links

The Site may contain links to third-party websites, event tools, payment services, social platforms, maps, videos, or other embedded or external content. We are not responsible for the privacy practices of third parties, and their practices are governed by their own terms and privacy policies.

We encourage you to review the privacy policies of any third-party sites or services you use.

09

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested services or transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

10

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided personal information to us, please contact us at hello@groundless.org, and we will take appropriate steps to address the issue.

12

Your Choices & Rights

Depending on where you live, you may have certain privacy rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, subject to exceptions.

To make a privacy-related request, contact us at hello@groundless.org. We may need to verify your identity before responding.

13

California Privacy Information

If you are a California resident, California law may provide you with certain rights regarding your personal information.

In the preceding 12 months, we may have collected the following categories of personal information, depending on how you interacted with the Site: identifiers such as name, email address, IP address, and shipping or billing address; commercial information such as records of tickets or products purchased; internet or other electronic network activity information such as browsing activity on the Site; geolocation information derived from IP address; and communications or other information you provide to us.

We collect this information from you directly, from your browser or device, and from service providers and vendors that support the Site and our operations.

We use and disclose this information for the business and commercial purposes described in this Privacy Policy. To submit a privacy request, contact us using the email below.

14

Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) setting. At this time, the Site does not respond to browser-based DNT signals in a uniform way, because there is not yet a universally accepted standard for how to interpret them.

However, as described in this Privacy Policy, third-party service providers such as analytics, hosting, commerce, or embedded-content providers may collect information about your online activity over time and across different services depending on how their technologies operate.

15

International Visitors

The Site is operated from the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.

16

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above. Your continued use of the Site after changes are posted indicates your acceptance of the revised Privacy Policy.

17

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at: Fourth Window LLC, d/b/a Groundless. Email: hello@groundless.org